Footfall Retail Data: Engagement & Measurement at the last point of influence

Retail media is a rapidly growing trend that is changing the face of footfall retail data. And also how retailers think about the relationship of their digital and physical stores. With the rise of digital technologies, data sources and the customer’s  focus on e-commerce: retailers are starting to think differently about the shopping experience they offer to buyers. In this article, we will explore the growth of retail media, the benefits it offers to brands and retailers. And the role of programmatic DOOH (Digital Out of Home) in this ecosystem.

The growth of Footfall Retail Data

Retail media has emerged as a new revenue stream for retailers as they look for new ways to monetize their physical stores. In recent years, retailers have been digitizing their operations and stores. Creating digital channels such as websites, mobile apps, and social media pages to engage with customers and enable a quick purchase.

With the obvious growth and demand for these digital experiences during COVID times; the level of sophistication of these tools have exponentially grown. Although when people came out of lockdowns, the physical store became a great point of discussion again.

But now not only as a point of purchase. Also a branding experience and a way for brands to communicate with their clients. Digital screens were one of the first things to catch up. After years of digitizing the old school posters and signs with screens and digital signage software; retailers found themselves with a large quantity of screens that if opened up as Ad space to the OOH advertising world. Retailers can create a significant revenue stream from external ads. Especially for supermarkets and multi-brand department stores.

Another benefit of this strategy is that apart from selling ad space to brands. The retailer itself also gains a new communication channel. It’s highly similar to any other digital channel, to reach their target audience. With the difference that in this case, is already an engaged customer, already inside their store and with a clear intention of purchase. This is what we call the last point of influence. This strategy complements perfectly with traditional advertising methods. Although the challenge now lays on how to link different data sources together. Just to understand how the shopper experience which might have started on a mobile ad. Or even a street level ad, ended up on a physical store purchase.

Benefits of Retail Media for Brands and Retailers

From a brand perspective, Footfall Retail Data makes retail media a perfect match. Customers, already engaged with potential products, are primed for purchases. Impulse buying shapes shopper behavior, allowing retailers to leverage this by strategically placing relevant ads and promotions. A direct Call to Action now exists in the real world, mirroring our digital lives.

For retailers, Footfall Retail Data in retail media opens a new revenue stream through ad placements. In addition of establish a fresh communication channel with clients, and, when executed correctly, enhances the overall customer experience.

However, implementing this strategy requires careful consideration. Like any effective marketing approach, data is paramount. Utilizing the right tools for planning, targeting, optimizing, and measuring outcomes is crucial for building scalable and effective practices.

The Role of Programmatic DOOH

Let’s start with defining what Programmatic DOOH is at first. DOOH is the automated process of buying and selling advertising space in digital screens located in public or private spaces. It eliminates the need for a retailer to hire a full sales team to sell these ad spaces enabled in their in-store screens. It follows similar technology and structure as digital advertising but adapted to the nuances of OOH as a communication channel.

One of the key changes that pDOOH produces is the evolution of selling Ad space time to sell audiences. So instead of selling a period of time on a screen, it uses audience metrics to sell a reachable number of Impressions or Impacts. The evolution of selling time to sell audiences is very powerful as it puts brands in control of their budget, creates transparency on their returns and it helps the owner of that space to optimize inventory.

To achieve this, real-time data collection tools need to be in place to enable advertisers to target audiences based on demographics. Retailers are well-positioned to capitalize on this growing trend. Without being constrained to old data conventions. Being their own landlord for their assets, and having access to POS and customer data.

Sometimes in abundance, it makes them the perfect fit for an industry that is exploding in growth. This is why retail media is one of the main channels to quickly adopt programmatic DOOH.

There are multiple ways to collect data from various sources, which will provide different types of insights on audiences. From computer vision for footfall verification to mobile data for profiling and retargeting, retailers can use existing technologies to make the most of programmatic DOOH and enable their brands to target customers at the moment that matters the most.

At AdMobilize, we help retailers to measure their audience data in real time, get real insights easily and communicate it to the right partner platforms, to allow this automated selling process to happen. This way our clients are able  to have several platforms selling ad space for them, all they need to do is open their inventory, set the rules, and connect their data. Request a Demo with us, to learn more or go to https://admobilize.com/retail/